After the intelligent queuing machine uses the system, government agencies can accept it , and citizens can make them. Using this system, visitors to government buildings can get real-time updates that show how long it takes them to see the agents. If someone is late, they can use the management system to send a text to request additional time. Similarly, if citizens need to get out of touch and return later, they can also send text to relay the information.

Improve communication with citizens . Citizens want to be told that they appreciate transparency, especially the transparency of government employees working on their behalf. , The management system enables employees to interact with them. If there are delays, late arrivals, or new opening hours throughout the day, you can easily update the system. Employees can send text messages directly to customers, and exchange changes can also cause government agencies to announce closures, which can come in handy in severe weather or other local conditions. Improve employee productivity , with the help of a cloud-based queuing system to provide services to citizens, which can improve employee morale.